Save Job Back to Search Job Description Summary Similar JobsEngage in technical consulting for advanced industrial solutions.Join a global tech leader focused on innovation and digital services.About Our ClientOur client is a global leader in industrial technology and connectivity solutions, with a strong commitment to engineering innovation and customer-centric service. With a collaborative culture and focus on sustainability, the company supports customers in sectors such as automation, energy, transportation, and machinery. Their forward-thinking approach to digital services and technical support makes them a standout player in the B2B technology industry.Job DescriptionProvide second and third-line technical support to the sales team for customer inquiries.Deliver application and design-in support to medium and large enterprise customers.Identify customization needs and coordinate with internal project teams for solution implementation.Support digital service rollouts integrated into customer support cases.Maintain a centralized knowledge database to streamline technical support.Assist in organizing and supporting technical events (e.g., customer TechDays).Participate in product quality investigations and feedback handling in line with global processes.Gather and report competitor insights for the product and innovation teams.Manage technical documentation including product change and discontinuation notices.Share knowledge and collaborate with fellow consultants to improve team expertise.The Successful ApplicantHolds a Bachelor's degree in engineering or a related technical field, or has equivalent hands-on training.Brings some professional experience in a technical support, engineering, or application consulting role.Demonstrates strong communication skills in English, both written and verbal.Comfortable working cross-functionally and presenting technical information to non-technical stakeholders.Familiar with digital tools and interested in continuous learning.Proficient in Microsoft Office and data handling/analysis.What's on OfferWork in a hybrid technical-commercial role at the intersection of engineering, sales, and digital services.Be part of a globally trusted, stable, and innovative company with strong growth potential.Opportunities for professional development through training and knowledge-sharing.Involvement in diverse industries and customer projects.A supportive, international work environment with access to cutting-edge products and tools.ContactMaika SomedaQuote job refJN-042025-6713438Phone number+81 3 6832 8682Job summaryFunctionMarketingSpecialisationProduct MarketingSpecialisationIndustrial / ManufacturingLocationInternationalJob TypePermanentConsultant nameMaika SomedaConsultant phone+81 3 6832 8682Job ReferenceJN-042025-6713438Company TypeForeign Multinational